Fone Dynamics

SMS Sender ID Registration

Part 24B of the Telecommunications Act 1997 provides for the establishment of the SMS Sender ID Register (the Register).

The Register will commence from 1 July 2026 as part of the government’s initiative to address scams and online fraud. The Register will protect consumers, and organisations that send SMS messages to consumers, by disrupting scam messages that use sender IDs. A sender ID is the short alphanumeric header used in text messages to show the sender of the message such as “ATO” or “myGOV”.

If a message is sent using a sender ID that is not registered in the SMS Register, the sender ID will be labelled as ‘Unverified’.

An entity who wishes to send sender ID messages should register their sender ID in the Register and ensure that it uses one or more participating telecommunications providers to send the sender ID messages. Customers can register by completing the SMS Sender ID registration form (requested by contacting [email protected]). This form will provide Fone Dynamics Pty Ltd with authorisation to send messages using your registered sender ID.

This authorisation can be revoked or removed at any time by:

  • the registered contact updating the SMS register
  • contacting Fone Dynamics via: [email protected]

The following types of entities can be approved to make applications to register sender identifications in the SMS Register:

  • an individual;
  • a body corporate;
  • a corporation sole;
  • a body politic;
  • a government entity (within the meaning of the A New Tax System (Australian Business Number) Act 1999);
  • a partnership;
  • any other unincorporated association or body of persons;
  • a trust;
  • a superannuation fund (within the meaning of the Superannuation Industry (Supervision) Act 1993);

For an entity to be able to have its sender ID registered in the Register, the entity must demonstrate that it has a valid use case for the sender ID. An entity can make an application to register its sender ID in the Register through a participating telecommunications provider that is an originating telecommunications provider such as Fone Dynamics. A list of all participating telecommunications providers that are originating telecommunications providers will be made available on the ACMA’s website.

Entities with an ABN

An entity with an ABN can make an application to register its sender ID through any participating telecommunications provider that is an originating telecommunications provider, or a partner of a participating telecommunications provider. In order to obtain approval to make such an application:

  • the person making the request for the entity must be listed as an authorised contact for the entity on the Australian Business Register, or be otherwise authorised by that entity; and
  • the person making the request must pass an identification check; and
  • the person making the request must agree to the Register’s terms of use.

Once the provider has made the application for registration of the sender identification on behalf of an entity, the person making the request for the entity will receive instructions from the ACMA about how to access the Register

Once the entity is approved by the ACMA, the entity will be able to confirm the registration of the sender identification.

Fone Dynamics does not impose any charges for registering a sender identification.

Once the entity’s sender identification is registered, the entity can authorise other participating telecommunications providers to send messages using that sender identification.

An entity with an ABN can also register its sender identification through an originating telecommunications provider that is a certified telecommunications provider.

Entities without an ABN

Please note that Fone Dynamics is not a certified telecommunications provider and cannot support sender ID registrations from entities without an ABN.

An entity without an ABN can only make an application to register its sender identification through an originating telecommunications provider that is a certified telecommunications provider or a partner of a certified telecommunications provider.