Connect with us

Do you want to learn more? Would you like to request a quote? Reach out to connect with our team of experts.

Contact us

Call us on 1800 366 339

Office hours:
Monday—Friday, 8:30am—5:00pm AEST

Address:
Level 10, 500 Queen Street, Brisbane QLD 4000, Australia



Customer support

Our operations centre team is available from 8am to 5pm (AEST) Monday through Friday, excluding Australian national public holidays. Support outside of these hours is provided via our after-hours process.

Contact us via phone on 1300 000 339 or email:

Service assurance

Focusing on incidents or tech help

24/7 Support
1300 000 339 – Opt. 4, Opt. 2

[email protected]

Service delivery

Adds/moves/changes for existing customers

1300 000 339 – Opt. 3, Opt. 2

[email protected]

Number management

Focusing on port ins and port outs

1300 000 339 – Opt. 3, Opt. 3

[email protected]

Billing

Invoice, bills, account and payment enquiries

1300 000 339 – Opt. 2

[email protected]